Match the role to the work, not the other way around.
Every placement starts with your actual task list. Below are the roles we place most — if yours doesn't fit neatly into one, we'll build a hybrid role around it.
Executive & administrative VAs
The role most clients start with — a dedicated assistant handling the recurring admin that shouldn't sit on a founder's plate.
- Inbox and calendar management
- Travel and meeting coordination
- Document prep and file organization
- Vendor and supplier follow-up
Customer support agents
Trained agents who learn your product and tone, covering the channels and hours you need without you hiring a whole team.
- Live chat and email queues
- Help desk ticket triage
- Order and refund handling
- FAQ and macro maintenance
Bookkeeping & billing support
Keep the books current between accountant visits with someone who owns invoicing and reconciliation weekly, not quarterly.
- Invoicing and payment follow-up
- Bank and card reconciliation
- Expense categorization
- Monthly reporting handoff
Marketing & social media
Consistent execution on the marketing tasks that get skipped when nobody owns them — not full-scale campaign strategy.
- Content calendar and scheduling
- Community replies and moderation
- Basic graphic creation from templates
- Weekly performance reporting
Data entry & research
The unglamorous work that keeps your systems trustworthy — done accurately, and off your team's to-do list.
- CRM cleanup and data entry
- Lead list building and enrichment
- Competitor and market research
- Spreadsheet and report maintenance
Industry specialists
For regulated or niche workflows, we match candidates with direct prior experience in your specific industry.
- Real estate transaction coordination
- Legal intake and case file support
- Clinic and appointment scheduling
- E-commerce order operations
Part-time, full-time, or a small team.
Most clients start with one part-time hire and scale from there — you're never locked into a headcount that doesn't match your workload.
Part-time
20 hours a week, ideal for testing a role or covering recurring admin.
Full-time
40 hours a week with a single dedicated hire embedded in your workflow.
Team pod
Multiple roles bundled together with one success manager overseeing all of them.
Not sure which role fits?
Tell us the tasks piling up and we'll recommend the right setup — no commitment required.